Are you passionate about leveraging technology to drive transformation and improve lives? Join us in our mission to create a world without housing poverty.About UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.About the role?We’re seeking an Associate Technical Business Analyst to play a pivotal role in designing, implementing, and optimising technology solutions within the Microsoft ecosystem and beyond.  You’ll work on digital transformation initiatives and business process improvements, ensuring our systems support efficient operations and deliver real impact for the community.This role, based in Robina (GC) or Brisbane, will see you collaborating with stakeholders to deliver solutions across platforms such as Microsoft Dynamics 365, Business Central, Power BI, Power Automate, and Power Apps, as well as our property and tenancy management system.Key ResponsibilitiesGather and analyse business requirements, facilitate workshops, and develop business casesDesign and document system solutions and process improvementsLead implementation of technology solutions using Microsoft Dynamics 365, Business Central, and Power PlatformDevelop data models and dashboards in Power BI for advanced analyticsSupport system integrations, upgrades, and data migration effortsProvide technical support and deliver training programs to enhance user proficiencyStay ahead of emerging technologies and propose innovative solutionsWhat You’ll BringDegree in IT, Information Systems, Computer Science, or equivalent experienceMinimum 5 years in a similar role, ideally within not-for-profit or community housingStrong experience in business process modelling and workflow automationProficiency with Microsoft Dynamics 365, Business Central, Power BI, and Power PlatformExperience with APIs, integration design, and automation developmentExcellent communication skills and ability to work collaborativelyAgile methodology experience and strong problem-solving skillsPassion for social impact and improving lives through technologySatisfactory Police Check and Working with Children CheckWhy Join Us?Be part of a purpose driven organisation making a real difference. We offer:Work on meaningful projects that make a real differenceCollaborative and supportive team environmentFlexible work arrangements and opportunities for developmentOne day off a year as ‘You Day’ to celebrate youRobina (Gold Coast), or Brisbane locationGreat salary + Salary Packaging + Salary Continuance InsurancePlease note that a satisfactory police check is required for all staff. You will also be required to apply for a Working with Children Check.As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.Click for position description

Technical Business Analyst - Robina, QLD

  • Lead projects that create real social impact
  • Showcase your expertise in Microsoft Dynamics & Power Platform
  • Join a values-driven team - Flexible Work + Salary Packaging

Are you passionate about leveraging technology to drive transformation and improve lives? Join us in our mission to create a world without housing poverty.

About Us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

About the role?

We’re seeking an Associate Technical Business Analyst to play a pivotal role in designing, implementing, and optimising technology solutions within the Microsoft ecosystem and beyond.  You’ll work on digital transformation initiatives and business process improvements, ensuring our systems support efficient operations and deliver real impact for the community.

This role, based in Robina (GC) or Brisbane, will see you collaborating with stakeholders to deliver solutions across platforms such as Microsoft Dynamics 365, Business Central, Power BI, Power Automate, and Power Apps, as well as our property and tenancy management system.

Key Responsibilities

  • Gather and analyse business requirements, facilitate workshops, and develop business cases
  • Design and document system solutions and process improvements
  • Lead implementation of technology solutions using Microsoft Dynamics 365, Business Central, and Power Platform
  • Develop data models and dashboards in Power BI for advanced analytics
  • Support system integrations, upgrades, and data migration efforts
  • Provide technical support and deliver training programs to enhance user proficiency
  • Stay ahead of emerging technologies and propose innovative solutions

What You’ll Bring

  • Degree in IT, Information Systems, Computer Science, or equivalent experience
  • Minimum 5 years in a similar role, ideally within not-for-profit or community housing
  • Strong experience in business process modelling and workflow automation
  • Proficiency with Microsoft Dynamics 365, Business Central, Power BI, and Power Platform
  • Experience with APIs, integration design, and automation development
  • Excellent communication skills and ability to work collaboratively
  • Agile methodology experience and strong problem-solving skills
  • Passion for social impact and improving lives through technology
  • Satisfactory Police Check and Working with Children Check

    Why Join Us?

    Be part of a purpose driven organisation making a real difference. We offer:

    • Work on meaningful projects that make a real difference
    • Collaborative and supportive team environment
    • Flexible work arrangements and opportunities for development
    • One day off a year as ‘You Day’ to celebrate you
    • Robina (Gold Coast), or Brisbane location
    • Great salary + Salary Packaging + Salary Continuance Insurance

    Please note that a satisfactory police check is required for all staff. You will also be required to apply for a Working with Children Check.

    As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

    Ready to make an impact? Join us today!

    If you're ready to use your technical expertise to make a real difference, we’d love to hear from you!

    Apply now and submit your resume and a brief cover letter outlining your experience and why you’re passionate about this role by clicking on the link below. We ask that you complete the application questions and tell us why you’re excited about this opportunity. 

    For any questions please contact Ari de Wit, Head of Technology at ari.dewit@chl.org.au or call 03) 9978 9038.

    We look forward to hearing from you.